All reservations must be confirmed with a 50% deposit of the total service
cost.
The remaining balance must be paid no later than 72 hours prior to the
scheduled service date.
Additional Services
Any extra services will incur an additional administrative fee.
Payment Methods
a. Credit/Debit Card (Visa or Mastercard):
A 6% surcharge will be applied to the total amount of the service (transfers, tours,
or accommodations).
b. PayPal (@newtravelsreasonscr):
A 10% surcharge will be applied, corresponding to the international transaction fee.
Cancellation and Refund Policy
A full refund will be issued only for cancellations made at least 72 hours
prior to the scheduled service date.
Cancellations made after this period are non-refundable.
Deposits for private boat tours (catamaran) are non-refundable if cancellation is made less than 30 days prior to
the reserved date due to the popularity and availability of these services.
In case of No Show (client’s failure to appear), no refund will be issued.
Punctuality
Clients are kindly requested to arrive at least 15 minutes before the
scheduled departure time of the contracted service.
